Product and Warranty Q&A

No
Artav Stainless Steel designs and manufacturers its accessories in accordance with market requirements as well as OEM Manufacturers specifications. These include a number of factors that are taken into account when designing and testing accessories before launch. This enables us to provide our customers with the Artav Stamp of Approval.

• Air Bag Compatibility Testing
• 100 000km Endurance Testing
• Load Testing
• Salt Spray Testing
• SABS Testing
• Product Liability Insurance
• ISO 9001 Approval

Artav Stainless Steel has its Warranty Terms loaded for viewing on its website – www.artav.co.za. Our website also provides product information, brochures, costs and contact details.

Should you experience a fault with your Artav Product that is a result of a manufacturer defect, you would then contact the Fitment Partner or New Car Dealership that supplied and fitted the accessory. They in turn would submit a Warranty Claim through to Artav Stainless Steel head office who will process and provide feedback. Valid Warranty Claims will always be supplied with a New Product. Customers are also able to contact Artav Stainless Steel directly to submit their claims.